Which Countries STEAL From Hotel Rooms? Aren’t You Curious Who the Culprits Are?

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A colleague of mine on a recent trip to Eastern Europe shared a story of a travel writer who got caught stealing a hotel sink from a hotel room on a press trip. No joke. Eight of us starred at her in disbelief saying “it can’t possibly be true.” She says she’ll send us the link so am waiting for the evidence. Apparently the same travel writer insisted on her hosts to pay for her excess baggage weight (with the hotel sink in her bag). How on earth did she think she could get away with this we all ponder as you might very well be doing as you read this?


The truth is that most travelers take things from hotel rooms….at the very minor level: tea bags, coffee, soap and shampoo. Most think that this is there for the taking just like the airline magazine is there for the taking, which it is btw.  Soap and shampoo kinda fall into that category, but a bathroom sink? Crikey – what on earth was she thinking? While that may be extreme, people have taken lesser obvious things such as gourmet coffee or chocolate, a plush robe or the slippers (so small, would anyone notice?), a pillow case? I’m thinking – most places don’t have pillow cases worth taking, even high end hotels and yet some travelers do and they do it again and again.

Apparently 35 per cent of global travelers take hotel amenities to their home according to a recent survey by Hotels.com. We don’t know the quality of it, but a survey is a survey so even if its slightly off,  it raises attention to the fact that it does exist and anyone reading this is likely thinking, oh shit, yeah, I took this or that from a hotel room once or twice.

According to the survey, a majority of hotel guests globally (65 per cent) say they’ve never pilfered an item from a hotel room – except toiletries, the Danes stand on top landing an 88 per cent honesty rating, touting that they have not pocketed a hotel amenity with Canadian Quebecers next in line at 81 per cent. The chart below is telling so take a look by country.

The Habits of Sticky-Fingered Global Travellers
Rank (by honesty)CountryPer cent that have neverpocketed hotel propertyMost commonly taken item
1Denmark88Magazines/books
2Netherlands85Magazines/books
3Norway84Linens/towels
4Brazil81Magazines/books
Canada (Quebec)81Linens/towels
Hong Kong81Linens/towels
7Italy80Linens/towels
8Russia79Magazines/books
9Taiwan78Magazines/books
South Korea78Magazines/books
11Argentina77Magazines/books
Singapore77Magazines/books
13Ireland75Linens/towels
14UK74Magazines/books
15Switzerland73Magazines/books
New Zealand73Magazines/books
Japan73Magazines/books
Finland73Magazines/books
19Germany72Magazines/books
Australia72Magazines/books
21France71Magazines/books
22Canada (excluding Quebec)70Magazines/books
23U.S.66Linens/towels
China66Furnishings (lamp, clock, artwork)
25Sweden65Linens/towels
26Spain64Magazines/books
27India62Magazines/books
28Mexico60Magazines/books
29Colombia43Magazines/books

The Hotels.com Favorite Hotel Amenities Survey also revealed that free Wi-Fi is king when it comes to must-have hotel amenities. Isn’t it ironic that the cheapest hotels (rather motels) offer it for free whereas the five star resorts and hotels I’ve stayed at often want to charge a wopping $12 (low end) to $25 (high end) per day for the privilege. C’mon – get over it luxury properties. It’s a commodity. If Motel 6 can do it, surely you can too. The stats according to the survey. Bullets taken from the original source HotelNewsResource.com. 

  • 34 percent say free Wi-Fi is the number one factor in choosing a hotel even on leisure stays.
  • 56 percent of respondents said free Wi-Fi is their number one must-have when travelling for business.
  • 66 percent indicated free Wi-Fi is the amenity they most wish would become standard at all hotels in 2013.
  • 23 percent chose high-end coffee makers as their top modern in hotel room amenity.
  • 43 percent said complimentary bottled water is the most appreciated simple amenity.
  • Happy hours, wine tastings or any other time with free food and drinks is 42 percent of global travelers’ favourite newly offered hotel service amenity.
  • 23 percent cite unlimited free food and beverages as their most missed comfort from home when travelling. 

The survey was conducted in January 2013, using a weighted average based on a sample size of more than 8,600 respondents across 28 countries/cities: Argentina, Australia, Brazil, Canada, China, Colombia, Denmark, Finland, France, Germany, Hong Kong, India, Ireland, Italy, Japan, South Korea, Mexico, Netherlands, New Zealand, Norway, Russia, Singapore, Spain, Sweden, Switzerland, Taiwan, UK, USA.

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