The Spring Hotel in Ho Chi Mingh City (HCMC) is a great place to stay. Right from the first contact on the website, I am greeted by welcoming music. By email to reserve the room, the customer service and efficiency in responding to my emails is excellent. In perfect English, the helpful staff answered all my queries. They also arranged for a driver to collect me from the airport (@ $US16) which is very handy when arriving in a country that you have never been to. Located in District 1, the Spring Hotel is in the centre of town. It is close to the ANZ bank if you need to exchange travellers cheques or use their ATM, also near high end hotels, and to some great restaurants in the same street. On top of that it is only 10 minutes walk to the exciting Ben Thanh market.
On arrival at 10.00 PM, I am greeted by staff opening the front door and by friendly staff who check me in. A delightful lobby, with orchids in bloom, fresh flowers around and plants, as well as magazines and daily newspapers to read.There is a lovely spiral suitcase that leads to the upper floors and also a lift. There are two laps tops in the lobby for guest’s use and free wi fi in your room, if you have your own laptop. The room I am staying in is $US 35.00 per night (plus taxes) and it has a comfortable sized room that I can do my yoga and pilates in each morning. Air conditioning and quiet at night to ensure a good night’s sleep, (I asked for a room at the back) double bed, large cupboard with coathangers and a chest of draws for clothing, plus a safe. You can also leave your valuables in the safe at reception. Lovely curtains, lamps, TV and a fridge, loaded with drinks (that you can purchase). Relatively large bathroom with shower and bath, tooth brush, toothpaste, towels etc provided.
Customer service is excellent at the hotel. At breakfast staff provide freshly cut fruit, breakfast made when you order, western and Vietnamese Pho – a bowl of chicken or beef noodle soups and a drink of your choice. The reception staff are very helpful and assist with your bookings such as city tours, Mekong Delta, onward bus travel and hotels. The door is opened by staff with a smile. Housekeeping staff attend to your room daily and it is always spotlessly clean.
All in all a great economical and convenient place to call home while you are in HCMC.