Trying to book a mileage flight this morning, I learned that they won’t even check availability unless your account has enough miles for that itinerary. However, they’ll be happy to sell you the miles to meet the threshold and then tell you there are no flights available.
I spoke to a supervisor in Chicago who said the agents couldn’t confirm or hold reservations, but could at least check availabilty. So I tested it with three different agents, but none would search. Fly the unfriendly skies.
Ray Lewis heads up the tax consulting business, Tax Therapy, based in Boulder and San Francisco. Ray writes about everything from finance, taxes, business and technology to sports, travel, politics and music.
He was formerly a technology consultant at The New York Times and the Philadelphia Inquirer, and served as a faculty member of The Sawtooth Writers Conference in Stanley, Idaho, an annual event dedicated to teaching fiction and poetry to gifted teenagers.